Paul Davis Restoration has recently been selected as a preferred vendor to provide emergency mitigation and restoration services to homeowners policyholders of the Chubb Group of Insurance Companies. According to Paul Davis Restoration Inc. (PDRI) president and CEO Scott Baker, the company attained the honored status as a result of competing for business among leading restoration companies. Upon request, Chubb may refer policyholders who have water damage claims to Paul Davis.
The process of quickly restoring damaged property begins with the initial contact to Paul Davis through its national claims assignment center. This triggers a process that includes a 30-minute call back and a guaranteed four hour on-site response. This first step involves certified technicians working to secure the property and reduce the severity of the loss. Paul Davis will dry the structure utilizing state-of-the-art technology and the latest lab-tested drying techniques. Finally, the entire process is documented to ensure that the structure has been dried properly. The goal is to minimize disruption and quickly return the customer’s home to its pre-loss condition.
Paul Davis Restoration has consistently been recognized as one of the top restoration companies providing high customer satisfaction in the restoration and mitigation field. The company was recently named the number one remodeling and restoration network in the U.S. by Qualified Remodeler Magazine. “The designation not only elevates our status in the industry, it also lets all of our customers and insurance industry partners know that we have maintained a level of knowledge and service unmatched in the industry,” said Baker.
Like Chubb, Paul Davis Restoration is also dedicated to providing superior customer service. By continually evaluating its performance utilizing a third party survey, Paul Davis Restoration will ensure it delivers on its promise of exceeding customers expectations. “Our results will show that regularly delivering outstanding customer service will benefit Chubb, its representatives and, most importantly, its policyholders,” said Baker.
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Paul Davis has been a leader in residential and commercial loss mitigation, reconstruction, and restoration services since 1966. As a national full-service restoration expert, Paul Davis Restoration has 220 Paul Davis locations throughout North America. For more information about Paul Davis Restoration, call 904.737.2779 or visit the website at www.pdrestoration.com.
The member insurers of the Chubb Group of Insurance Companies form a multi-billion dollar organization providing property and casualty insurance for personal and commercial customers worldwide through 8,000 independent agents and brokers. Chubb's global network includes branches and affiliates throughout North America, Europe, Latin America, Asia, and Australia.